Great move! You’ve decided to open a Glasgow Credit Union account. Our application process is quick and easy, and should only take a few minutes once you’ve downloaded our mobile app.
Can I join?
You can join if you're aged 16 or over, you live permanently in the UK, you're a sole tax resident of the UK, and one of these applies to you:
- you live or work in a G, PA, KA, ML or FK postcode area, or
- you work for one of our Payroll Partner employers.
What you'll need
Having these ready before you begin your application will make things quicker:
- your National Insurance number
- your home address
- your mobile phone, because we'll text you a verification code
- the sort code and account number of a bank account in your name. You’ll use this for making deposits and withdrawals from your account
- Photo ID: UK passport, UK driving licence or UK residence permit. You'll take a photo of it and a selfie in the app.
- If you want to join and save from salary, your payroll number and department,
- If you're not a UK citizen, your Home Office share code
If you don't have our required photo IDs, you can still apply. We'll get in touch afterwards to confirm next steps.
Step 1: Check you can join on our website
Visit our website and choose Join Now. Enter your home postcode, or search for your employer in our list of Payroll Partners. If you're eligible, we'll ask for your email address and give you a download link or QR code to download our mobile app. We won't ask for any other personal details at this stage. You’ll also receive an email about what to do next. If you get an email from us that you weren't expecting, please contact us.
Step 2: Complete your application in our app
Download the Glasgow Credit Union app from the App Store or Google Play. Once the app opens, tap on “Become a member”, enter the same email address you used on our website, and verify it. Provide us with all the information we need to setup your membership account. Your progress is saved as you go. If you need to stop, just open the app again within 30 days and you'll pick up where you left off once you enter your email address. If you come back after 30 days, you’ll need to start again.
Sometimes we need to verify some additional information before we can create your membership account. If this is the case, we’ll email you to let you know what else we’ll need to see before we create your account.
Welcome to Glasgow Credit Union
Once you’ve completed the application and verified your identity, we’ll setup your account instantly. We’ll send you a confirmation email that your account is ready and you can manage your membership in our mobile app.
You can then apply for loans, mortgages or other savings products within our app and if you need any support, our digital Help Centre and AI assistant is available 24 hours a day and our Glasgow-based Support team are on hand weekdays 9-5 if you’d prefer to talk anything through.
Need help along the way? Reach out to our support team anytime by raising a support request.