Logging in to your Glasgow Credit Union account has never been safer and easier.
Once you have opened our mobile app, you need to complete three simple steps to access your account:
- Enter the email address linked to your Glasgow Credit Union account
- We’ll run some security checks then send a secure link to your email address
- You click the link – and you’re in!
If you are using our mobile app, you can enable device biometrics (like Face ID or fingerprint) to automatically log in. If enabled, this means after your fist login your device biometrics will log you in. For security reasons, we may occasionally require you to complete the magic link process.
Each magic link is:
• Time-limited – it expires after a short period of time for safety.
• Single-use only – it can't be used again so you can safely delete the email once you’ve used it to login.
• Tied to your device – when you click the link, we check a few secure details about your device to help confirm it’s really you. You will need to open the link on the same device you are trying to log into.
Not getting the magic link email?
• Check your spam or junk folder.
• Request the email be re-sent, make sure you retype the correct email.
• Wait a few moments – sometimes emails take a minute or two.
As part of our enhanced authentication processes, to help prevent unauthorised access to your account, we use multi-factor fraud detection systems to continually evaluate account access patterns. If we believe account access is suspicious or out of character, we may request additional security including ID checks to ensure your account remains fully protected and it really is you accessing the account.
Verification of identity should rarely be required but if you want to find out more about the process, you can view this article.